Medical care and safety
At all the shelter locations are employees present. They can refer you to the correct information point, support or assistance.
Are you experiencing an unwanted or unsafe situation in your private household shelter or municipal shelter?
- Call or email your contact at the Dutch Council for Refugees or Clup Welzijn.
- If you are experiencing domestic violence, contact Veilig Thuis via their website.
- Displaced persons are at risk of becoming victims of human trafficking and exploitation. Go to the Comensha website for more information.
Health and medical care
- As a Ukrainian displaced person, you are entitled to basic care. You do not have to pay a contribution. In some cases, you may have to pay for your medication.
- Register with Arene, the digital general practitioner’s, as soon as possible, even when you are waiting (for up to two weeks) for your appointment to register with the municipality for your BSN Citizen Service Number.
- All Ukrainian refugees registered in our municipality who have medical issues, can contact digital GP Arene.
- Register via the Arene website.
- You can then use the Arene app to make an appointment.
- If it is determined during the digital consultation that a physical exam is necessary then Arene will arrange for a local GP to contact the patient. Medication is provided by the Dijklanderziekenhuis, Waterlandlaan 250, Purmerend, telephone number 0299 457 457.
In cases where displaced persons experience severe dental pain, they are entitled to emergency dental care. You can contact the closest dental practice yourself. If you are unable to make an appointment, contact the Royal Dutch Dental Association, KNMT:
• on telephone number 030 607 6380 (from Monday to Friday from 08.30 and 17.00)
• or by sending an email to ls@knmt.nl. They will then find a dentist for you.
On the website of the GGD municipal health department you can read all about the type of assistance offered by the GGD and you can find answers to questions about healthcare for displaced Ukrainians in our region.
Are you feeling sad, scared or anxious? Are you having trouble sleeping? Or are you reliving a horrible event? For help, go to one of the following websites: